Terms

Overview

These Terms of Service (“Terms”), together with our Privacy Policy, govern your use of the website, mobile application, and e-commerce services provided by Santé (“we,” “our,” or “us”). By using our site, you agree to these Terms. If you do not agree, you may not access or use the site.

ORDER CANCELLATION AND REFUNDS.

1. If an order needs to be canceled, please call the store directly. You can find the number on our website at the bottom of the page.

2. Cancelled orders may be subject to a $20 delivery and restocking fee. No refunds will be issued for orders that were delivered and signed for.

Account Security

You are responsible for safeguarding your account credentials. Notify us immediately if you suspect unauthorized access. Santé is not liable for losses resulting from misuse of your account.

Age Verification & Service Refusal

You may be required to present valid ID at pickup or delivery. We reserve the right to cancel orders, refuse service, or close accounts at our discretion — including in cases of suspected intoxication or fraudulent activity.

Pricing & Product Availability

Prices may change at any time without notice and may vary from in-store pricing. We reserve the right to limit quantities, modify offerings, or discontinue products.

Order Processing & Payment

Information you submit may be processed by Santé’s secure systems. Non-credit card data may be transmitted unencrypted.

Taxes

You are responsible for all applicable taxes related to your purchase.

Order Changes & Cancellations

Please refer to our Return and Refund Policy for details. We reserve the right to approve or deny changes once an order has been placed.

Shipping & Delivery

We may use third-party delivery services, who may rely on independent contractors. These services are subject to their own terms and conditions.

Personal Use License

You are granted a limited, non-transferable license to use the site for personal, non-commercial purposes only. Data scraping, reselling, or other unauthorized uses are prohibited.

Intellectual Property

All content on the site is owned by or licensed to Santé or third-party providers and is protected by applicable IP laws. You may not copy, reproduce, or distribute any site content without permission.

Disclaimer & No Warranty

The site and its content are provided “as is” and “as available,” with no warranties of any kind. We are not liable for outdated or inaccurate content.

Third-Party Links

We are not responsible for content or practices on third-party sites linked from our platform.

Limitation of Liability

To the extent allowed by law, Santé is not liable for any indirect, incidental, or consequential damages arising from your use of the site.

Promotions & Gift Cards

Promotions and gift cards are offered at our discretion and may be changed or canceled without notice. Gift cards are not redeemable for cash and will not be replaced if lost or stolen.